Frequently Asked Questions
You have cookie questions, I have answers!
Let's talk about pricing, how to order, and what information is helpful when thinking about custom cookies! Don't see what you're looking for? Contact us here!
Custom cookies are priced based on size, design complexity, and any special requests:
Regular Size Cookies: Start at $58-$68 per dozen (price increases for intricate designs like metallics, florals, or custom artwork).
Logos: Start at $60 per dozen.
Character Cookies: Start at $75 per dozen.
Mini Cookies (2”): $25 per dozen (available as an add-on only).
Gluten-Free Cookies: Start at $62-$70 per dozen.
For an accurate quote, feel free to reach out with your design ideas!
Yes, there is an order minimum:
Regular Size Cookies: Two dozen minimum.
Mini Cookies: One dozen with Regular Size Cookie order.
Yes! A 50% deposit is required to secure your order, with the remaining balance due 48 hours before pickup.
Please note: Orders are not scheduled without a deposit.
All cookies are individually heat-sealed to maintain freshness and neatly boxed by the dozen.
Need gift packaging or custom tags? Let me know, and I’ll provide a custom packaging quote to meet your needs!
Yes, I deliver within Visalia, CA for an additional fee.
A minimum of two weeks’ notice is required for all orders. The earlier you book, the better the chances of availability!
Rush Orders: Orders placed with less than one week’s notice are subject to a $10 per dozen rush fee.
I require a minimum of 3 weeks in advance. The earlier you inquire about your order the greater the chance of availability! Cookies orders less than one week will have a rush fee of $10 per dozen.
When submitting an inquiry or email, please include:
Pick-Up Date (Note: This is not your event date; it’s the date you plan to pick up your cookies).
Theme/Occasion (e.g., 1st Birthday, Rustic Wedding, Garden Baby Shower).
Quantity of cookies needed.
Inspiration/Reference Images (optional) to help establish your preferred style.
This information allows me to check availability and brainstorm design ideas tailored to your event!
While I cannot duplicate another baker’s work, inspiration photos are helpful to establish the look and feel you want. I’ll create a custom design that aligns with your theme, décor, or color scheme while ensuring it’s uniquely yours!
Refunds are available for canceled orders based on the following conditions:
One week or more before pickup: Full refund.
4-7 days before pickup: 50% refund (supplies and materials will already have been purchased).
Less than 4 days before pickup: No refund.
Need to reschedule? I’m happy to check availability and transfer your order to a new pickup date.
Individually heat-sealed cookies stay fresh for up to two weeks.
Want to save them longer? You can freeze the sealed cookies for up to 2-3 months.
My cookies are made in a kitchen that is not allergen-free. Traditional sugar cookies are vanilla-based and may contain common allergens.
Gluten-Free Options: Available upon request for an additional fee. If you have specific concerns, please reach out to discuss ingredients and options!